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Troubleshooting

Wired Network

Please note that Comu does not provide or support internet through the in-suite wired ports at 1 Columbia.

 

Wireless Network

For the best possible Internet service, please do not use personal routers, and turn off the wireless functionality on your printer as these can cause interference degrading the Wi-Fi signal we provide.

Before you Create a Ticket

Please review the troubleshooting guide below before submitting a ticket. If the troubleshooting guide is unable to resolve your issue, please create a ticket by:

  • Visiting the Report a Problem Tab and submitting the form.
  • Call 1-888-862-4750